Billing questions, answered
What happens after my 7 free days?
Nothing disappears. Your workspace switches to read-only — you keep your login, your leads, your transcripts and your export — and your agent stops answering new customers until you pick a plan. Choose one and everything switches straight back on.
Do I need a credit card to start?
No. The 7-day free window needs no card at all. You only enter payment details when you choose a paid plan.
Which currency am I charged in?
Always US dollars. If we can tell which country you're in, we also show an approximate amount in your local currency to save you doing the maths — but that figure is for reference only and your card is charged the USD price.
Can I change plans later?
Any time, in one click from your billing page. Upgrades take effect immediately and the difference is prorated on your next invoice — no surprise mid-month charge.
What if I go over my monthly allowance?
On a paid plan your agent keeps working and the extra usage is billed at the overage rate for your tier, which gets cheaper as you move up. We'd rather your phone kept being answered than stop mid-month.
Can I cancel whenever I want?
Yes. Cancel from your billing page and you keep full access until the end of the period you've already paid for. No contracts, no cancellation fees, and you can export your data on the way out.
Do you offer annual billing?
Yes — pay yearly and get two months free on every paid plan. You can switch between monthly and annual whenever you like.
Try it on your own data, free for 7 days.
Connect a data source, pick a voice, drop the widget on your site. No card, no commitment.
Start free →